Your Business and Ethics

Your Business and Ethics

Business ethics are the system of moral and ethical beliefs that guides the values, behaviours and decisions of a business organisation and the individuals involved within that business. These ethics are important to business as many of them are tied directly into the law, and breaches of these can be punishable as an offence Though…

Preserving your customers confidentiality

Preserving your customer’s confidentiality

Customers trust businesses with a lot of personal information and it is the business’ responsibility to maintain confidentiality. Businesses should take relevant precautions to ensure that the privacy and personal information of their customers is not compromised.  Encrypting the information you receive from customers: There are programs available which encrypt information that customers send to…

Responding to negative feedback

Responding to negative feedback

The internet and social media have made it all too easy for customers to relay their feedback to businesses. This can be a great thing because it shows other customers or potential customers why they should choose your business.  However, this also means that if a customer has a negative experience, then their public feedback…

Collaboration to grow business

Collaboration to grow business

Businesses can gain a lot from collaboration, regardless of the industry they are in. The following are some reasons why businesses should care about collaboration. Get inspired As a business, it is important to build a routine and figure out day-to-day operations. However, this might mean that you stop trying different techniques which could be…

Importance of record keeping for businesses

Importance of record-keeping for businesses

For businesses operating in a fast-paced and dynamic environment, the task of keeping records can fall secondary to everyday business operations. However, failing to efficiently keep up-to-date and comprehensive records can hurt your business’s long term operations. Probably the most important reason behind sound record-keeping is that it allows you to learn and grow from…

Sustainable practices for your business

Sustainable practices for your business

Adopting sustainable practices for your business is a great way to contribute positively to the environment. These changes won’t significantly impact business operations, but will effectively reduce the carbon footprint of your business. Office location: This is relevant if you are moving to a new location or are newly starting your business. Choose a location…

Why company culture is important

Why company culture is important

Company culture has become an important part of how businesses are perceived. Businesses with a positive culture are more likely to attract clients and customers. Statistics also show that over 50% of executives believe that having a good culture can influence productivity, creativity, profitability, firm value and growth rates.  However, while it can be easier…